I have a Baby Lock Ellegante and was stitching a design when I noticed the machine was on the opening screen.  I pushed the screen buttons to get back to my design but then it would turn off again and back on.  It continues to do this when I turn the machine off for extended periods.  Has anyone else had this happen or know what it might be?

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Not sure exactly but it sounds like your motherboard is going bad. You would have to call a service tech to make sure. It doesn't sound like something is connecting up right.

I have the Ellegante, NZ Signature machine and I love it. Now that she has passed on, this will become a collectors item so I want to keep this in top shape.

Perky Paula

I totally forgot I signed up for this!  OK - I have an Ellegante - but I've never had this particular problem.  Right now my machine needs service - cutter quit working and the tension has gone crazy - keeps gobbing up on the bottom - anyone know how to correct this until I can get time to drive to Weatherford for service?? 

Which machine do you have? Single needle or multi needle?

Single needle - both of my embroidery machines are the standard single needle machines.  Got them when they first came out & added all the updates on both.  I've gotten behind on the annual checkups - hubby has been fighting cancer & I just haven't had time to get them in for service.  The Ellisimo is ok except needle threader isn't working.  I haven't ever messed with the tension settings - but that may be the problem with older machine. 

Mine is the NZ signature also!  I'm afraid it may be the motherboard also.  I'm sure that's pricey.

Paula said:

Not sure exactly but it sounds like your motherboard is going bad. You would have to call a service tech to make sure. It doesn't sound like something is connecting up right.

I have the Ellegante, NZ Signature machine and I love it. Now that she has passed on, this will become a collectors item so I want to keep this in top shape.

Perky Paula

I googled as many troubleshooting sites as I could find.  I couldn't find what I needed but did find where you could buy parts.  I'm pretty sure I saw that you could buy cutters if you know how to install them or someone who does.  My service center is all the way across Oklahoma City and I didn't reallly want to go all the way to it, but it looks like that's going to have to happen.  

When my thread was messing up underneath, I found out it was because I was using the wrong bobbin.  You can also adjust tension on the screen, if that's it.



sonja ann banister said:

I totally forgot I signed up for this!  OK - I have an Ellegante - but I've never had this particular problem.  Right now my machine needs service - cutter quit working and the tension has gone crazy - keeps gobbing up on the bottom - anyone know how to correct this until I can get time to drive to Weatherford for service?? 

It's a single needle.

Paula said:

Which machine do you have? Single needle or multi needle?

What is the NZ Signature?  I had the motherboard replaced on my Ellegante about 3 years ago.  Has been working wonderfully until recently when the thread nesting started.  Wondered if I tried a different bobbin case if that would make a difference.  I have several of them with both machines.

NZ Signature means that it is a Nancy Zieman Signature machine. It cost me a little more but I love it. I get it serviced every year to make sure that all is working fine. I also have the Ellure Plus and I strictly use that for sewing where as the Ellegante is mainly for embroidery. PLUS I just bought a Brother PR650 multi needle to add to my wonderful collection so I can do more as well as make more $$$$ to pay for it all.

I know that I had a problem with my tension on the multi needle but it was only on 1 of them & was told that I should remove the thread from the machine all the way back to the spool, then start over in case I missed a step, that worked, haven't messed up since. It wouldn't hurt to try that first, then make sure that the bobbin is in the correct way, then if it still doing it, change out the needle. If nothing changes, change the thread. It may not like that particular thread color. The Ellegante is like that sometimes.

I was getting my machine ready to take to be repaired.  I took the arm off and thought that I might as well see if I put it back on, if it would work.  It does!!!! 

Are you talking about the embroidery module - is that what you removed & then re-attached?
 
Carolyn Bivens said:

I was getting my machine ready to take to be repaired.  I took the arm off and thought that I might as well see if I put it back on, if it would work.  It does!!!! 

I guess so.  I just call it the arm. LOL.  Its the piece that can be removed that the hoops attach to.

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